These are the Frequently Asked Questions for your Mina Protocol tokens with Clorio wallet.
The first transaction on the Mina Protocol deducts 1 Mina as a wallet creation fee. This a fee that is burned in the network and is relative to the Mina Protocol Blockchain.
Sometimes it could happen that our server missed the block which contained your transaction, in that case, your transaction will not show in your wallet. It's best to compare your transaction history with minaexplorer.com and report the discrepancies to carbonara#5880 on Discord.
Hoover on your balance. If you have any locked balance, it will be displayed on a tooltip. Please note that the locked balance is only for Mina Grants and not in regarding the Mina Staking.
When you stake you are not locking your balance, the balance remains liquid and is always in your wallet under your control.
On Mina Protocol, delegations take up to 2 epochs to become effective (around 30 days). Once your delegation is effective you'll start to accumulate rewards.
If you just broadcasted your transaction then you need for it to be approved on the blockchain before it reflects in the staking hub.
When you make a staking delegation, you are delegating your whole stake to the validator. The tokens remain always in your account.
On Mina Protocol, there isn't an unstake feature. Since staking doesn't involve any risk (e.g. slashing) there is no point to unstake your stake.
Clorio uses the latest standards to ensure a high quality of the software. Clorio uses the new transportation method
webhidinstead of the widely adopted, but deprecated due to security concerns, U2F.
Webhid is a new technology that is still being adopted. At the time of writing this article, the Ledger integration is compatible natively with Chrome > v89, Chromium > v89 and Edge > v89. It might be possible to use Clorio with older versions of Chrome or with Opera, but you'd need to enable such features. Unfortunately, at the time of writing, Firefox still doesn't support Webhid.
Probably you are accessing the wrong address on your Ledger. Log out and log in with a different account index.